Privacy Policy

Cloud Cold Storage respects the privacy of its customers and website visitors.

We will always seek to comply with all applicable data protection laws wherever we operate, including under the EU General Data Protection Regulation (GDPR) and domestic legislation in the US and elsewhere.

This Privacy Statement describes how Cloud Cold Storage collects and uses the personally identifying information provided by users of the Cloud Cold Storage website and users of Cloud Cold Storage products and services. It also describes your choices regarding Cloud Cold Storage use of your personally identifying information and the steps you can take to access this information and request that we correct or delete it.

 

Use of Personal Information


We collect and store personally identifiable information that you provide to Cloud Cold Storage.

Cloud Cold Storage may gather information about you through your use of our website, products, and services in several ways:

  • To carry out obligations arising from any contracts entered into with you and to provide you with the information, products, and services that you request;

  • to provide you with information about Cloud Cold Storage products and services that are similar to those that you have already purchased or enquired about and to tell you about special offers;

  • to provide you with reminders and updates relating to Cloud Cold Storage products and services that you use;

  • to deliver relevant information and advertising to you.

 

Information we collect

You may give Cloud Cold Storage personal information about yourself by filling in forms on the site, by registering or attending marketing-related events, or by corresponding with Cloud Cold Storage by phone, e-mail, web chat, or otherwise, such as your first and last name, telephone numbers, physical addresses, and e-mail addresses, employment and education details.

 

For users of Cloud Cold Storage products and services, we collect:

  • Contact details such as your first and last name, telephone numbers, physical addresses, and e-mail addresses for correspondence purposes;

  • Log-in credentials ensure the end-user can access Cloud Cold Storage products and services.

  • Cloud Cold Storage may also receive information such as name, job title, and company e-mail address from trusted third-party sources to help us identify new customers and create more tailored interactions of our products and services that may interest potential customers.

Cloud Cold Storage does not market to or knowingly collect personal information from children under 13 years of age via any site, product, or service.

Cookies


We may collect and store information about your visits and interactions with our site in collective or aggregated data that does not identify you specifically but is automatically received and recorded by us through the use of "cookies." A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is used by our website to communicate state information to and from your browser and the website. The state information can be used for session identification, user preferences, or anything else that can be accomplished through storing text data associated with providing our services. Cookies cannot be programmed, cannot carry viruses, and cannot install malware on your computer.

While Cloud Cold Storage does not intend to collect personal information beyond the most basic user identification data elements mentioned previously, the data being collected by our products and services could contain personally identifiable information that is more sensitive in nature. Please be aware that this Privacy Statement and the choices you make on this website will not necessarily apply to the personal information you may have provided to us in the context of other, separately operated, Cloud Cold Storage products or services. The security of that data is warranted by Cloud Cold Storage as described in your contract and service terms and is verified annually through both internal and external audit activities. We use your site-related information to help maintain accurate accounts, provide and change services, provide accurate billing and shipping, answer your product and service inquiries, market services and products, and ensure that our website is useful to you.

How to refuse the use of cookies


You may refuse the use of cookies by selecting the appropriate settings in your browser.

Most browsers will allow you to see what cookies you have and delete them from particular or all websites. Be aware that any preference you have set will be lost if you delete all cookies, including some useful functionality such as personalisation and "keep me signed in" and "remember me" features. For more information on how to modify your browser settings to block or filter cookies, see http://www.aboutcookies.org/ or https://ico.org.uk/

 

Web Beacons and Embedded Scripts


Web beacons and embedded scripts are technologies used by Cloud Cold Storage on our website and in some of our e-mails and advertisements.

Web beacons are programming codes included in web pages, e-mails, and ads that notify us when web pages, e-mails, or advertisements have been viewed or clicked on.

Embedded scripts are programming code included within some of our web pages that measure how you use those web pages, for example, which links you click. We use this information to improve our website and marketing to your likely interests.

 

Good Practice

Cloud Cold Storage subscribes to the fundamental principles of good data protection practice, including:

•    Processing data lawfully and fairly;
•    Collecting information for specified, explicit and legitimate purposes;
•    Ensuring that the data we collect is adequate, relevant, and accurate;
•    Retaining data for no longer than is necessary; and
•    Applying appropriate security measures to protect data.

 

Sharing Information


The Cloud Cold Storage website is hosted in the United Kingdom. If you are located in another jurisdiction, including in the European Union or USA, you acknowledge that personal data may be processed or transferred to the UK, where there may not be equivalent levels of data protection to the laws in your home country. This data may also be sent back from the UK to a group company in another country. We have procedures in place to ensure that your information is managed in a safe and secure manner when it is transferred.

The information we obtain from you is necessary to provide you with our services. As a general rule, Cloud Cold Storage will not sell, trade, or disclose to third parties personal information gathered online about you without your consent. The only exceptions to this rule are: (i) when we work with affiliated businesses, partners, or agents to develop a relationship with you or to perform services for you on our behalf or (ii) as may be required by subpoena, search warrant, or other legal process or in the case of imminent physical harm to you or others. In the case of (i) above, we require the relevant businesses, partners, or agents to adhere to our policies regarding using and protecting your personal information.

To update any of your personal information or to change any of your marketing preferences, you may contact us at hello@cloudcoldstorage.com.

E-mail Communication


We and our affiliated businesses, partners, and agents may use e-mail to communicate to our customers, respond to visitor e-mails, or to inform you about events or new products. We will not send commercial solicitation via e-mail to you if you request that it not be sent.

Choice


You may choose to "opt-out" of (a) any third-party sharing of personal information by Cloud Cold Storage (except pursuant to item (ii) of "Sharing Information" above) or e-mail communication as permitted above or (b) Cloud Cold Storage s use of personal information you feel is incompatible with the purpose(s) for which it was originally collected or authorised by you. If you wish to "opt-out", you can contact Cloud Cold Storage with your request via e-mail at hello@cloudcoldstorage.com.

Retention

We will retain your personal information as needed to fulfil the purposes for which it was collected. We will retain and use your personal information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our agreements.

Access and Correction


If you wish to obtain a copy of the personal information collected by Cloud Cold Storage or to correct, amend, or delete certain personal information collected by Cloud Cold Storage, you can contact Cloud Cold Storage with your request via e-mail at hello@cloudcoldstorage.com. 

In all jurisdictions in which we operate within the European Economic Area, Cloud Cold Storage businesses will comply, in full, with EU General Data Protection Regulations.

We will only process personal data where it is necessary to do so in accordance with our obligations and this privacy notice. In particular, we will only process personal data if we have your consent to do so, or where it is necessary when considering entering into a contract or otherwise contracting with you, or where it is necessary in our legitimate interest.

Where your consent is required, this will be made explicitly clear, and you will have the freedom to choose whether to consent or not and to withdraw any consent given at any time. By way of example, we would seek your consent to send you marketing material.

Transferring Information Overseas


Cloud Cold Storage has offices in the UK. Therefore, it is possible that your details or information collected may be available to these offices. However, we have taken all necessary steps to ensure that your information is adequately protected when transferred to another jurisdiction.

Security

Cloud Cold Storage utilises generally accepted industry practices and standards to protect the personal information provided to or collected by us. In the case of clause (i) under "Sharing Information" above, we require that the relevant businesses, partners, or agents adhere to our policies regarding the use and protection of your personal information.  

Links to Other Web Sites


This Privacy Statement applies to Cloud Cold Storage services only. Our site may include links to other websites such as our technical partners. If you submit personally identifying information to any of those sites, your information is subject to their privacy statements. We encourage you to read any website's privacy statement carefully.

Modifications


Cloud Cold Storage reserves the right to modify this Privacy Statement from time to time without notice and at Cloud Cold Storage's sole discretion. Such modifications shall be effective when posted.

Contacting the Company


If you have any inquiries, concerns, questions, or comments regarding this Privacy Statement or Cloud Cold Storage's compliance with this Privacy Statement, please contact Cloud Cold Storage via e-mail at hello@cloudcoldstorage.com.